Volkswagen Emporio Tijuana

Extremely disappointed. Service guy is nice like in took a training nice but I end talking with the repairs manager Josue that is AMAZING!!!! Any issues he will solve! For sure. Nice people but something doesn't flow. The quality of my Jetta really disappointed...maybe because is in Tijuana, I don't know.....never happened to me before. Always repairing something. Services extremely expensive.

As a foreigner, I had a lot of trouble buying a car. However, through meticulous attention here, it helped me a lot in purchasing a car. I will definitely recommend this place to my friends if they are buying a vehicle.

Good Labor prices

Horrible service at the repair shop. I took it in for a tune up and check up as my flywheel is making some noise. When they gave me back my vehicle, they gave me a gigantic price quote and never explained to me my options or alternatives, they never even explained how was my vehicle's check points list after the tune up. Nada. When I went to my local independent VW repair shop for a second opinion he explained to me my options perfectly and didn't charge me a dime. Never going back to the repair dealer unless it is absolutely necessary. Another time before, I took my vehicle and they wanted to overcharge me for a MAF sensor, after I bargained with them (as I knew what was the street market price on them) they cut almost half the price of it. They're not called stealerships for nothing.

I ike it, not love it, excellent attention and very much on time, the car was ready and it was a nice touch that, when you drop the car and nobody picks you up, they call you an Uber and they pay for it.